April 13, 2020: Sun Life COVID-19 Update

Sun Life is actively monitoring the changing situation related to COVID-19 (Coronavirus) and would like to share a few updates with you based on questions they have received about stop-loss coverage. Sun Life is here for you during this period of uncertainty. Their dedicated team of experts is committed to doing everything that they can to support you and you can count on them to continue to deliver excellent service and be a resource for information during this challenging time.

Commonly asked questions:

  • Will costs associated with testing and treatment for COVID-19 (Coronavirus) be covered under my Stop-Loss policy?
  • How will adjustments to member cost sharing for COVID-19 (Coronavirus) be handled? Is notification required?
  • If COVID-19 (Coronavirus) causes my current plan members to no longer meet eligibility requirements for coverage under my plan (for example, as a result of a furlough, reduced hours, or extending coverage through the end of the month for a terminated employee), how will stop-loss claims for those members be handled?

For answers to these and other COVID-19 (Coronavirus) questions, see Sun Life’s most recent Q&A document.

To read more on how Sun Life is responding to COVID-19, please click here.

Disclaimer: Please note that these policies are subject to change due to carrier, local government, state government, or federal government regulation.

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